My Resident Assistant Portal
MyResidentAssistant.com is a product management initiative focused on easing the student relocation experience by providing a unified platform for essential services. The product was envisioned, designed, and led through its lifecycle by a product manager, incorporating user feedback, market analysis, stakeholder collaboration, and MVP scoping to ensure relevance and scalability.
Product Overview MyResidentAssistant.com is a one-stop solution built to assist students moving to new cities or countries. The platform consolidates housing, car rentals, furniture, and book sourcing into a single, intuitive web and mobile app. It provides a seamless user experience and automates processes traditionally fragmented across multiple vendors. Key Product Features - Personalized Service Dashboard: Validates student ID and course registration for custom service access. - AI-powered Chatbot: Supports user queries and navigation across categories. - Intuitive UX/UI: Prioritized through Figma-led wireframing and user testing for maximum ease of use. Product Management Contributions - Product Roadmapping: Defined and prioritized milestones and release plans based on user research. - Agile Methodology: Used Scrum to manage sprints, backlog refinement, and iterative development. - Stakeholder Engagement: Collaborated with developers, students, and university partners to shape MVP. - Risk Mitigation: Conducted risk analysis using PMP tools and designed contingency strategies. Technology Stack - Data & Visualization: Power BI, ERD Plus - Design & Prototyping: Figma, Lucidchart - Development: REST APIs, Web Hosting Stack, Android/iOS Deployment Milestones Achieved - Data Ingestion: Built pipelines for student data entry and verification. - Integration: API-enabled connections with service vendors. - Pilot Launch: Initiated beta rollout at Oakland University. - Feedback Loop: Collected NPS and user feedback for future releases. Key Metrics - 35% increase in onboarding efficiency post-launch. - Reduced service search time by 50% for student users. - Projected $179,269 in capital investment with a post-pilot subscription model of $15/user/3 months. - 4.6/5 average user satisfaction rating from pilot participants. Business Value & Investment Rationale MyResidentAssistant.com taps into a high-demand niche with scalable potential across campuses nationwide. With early traction at Oakland University and a partnership pipeline, it promises strong ROI and user retention. Future monetization includes premium partnerships and B2B integrations. Storyboard Snapshot Panel 1–3: Introduces user pain points of fragmented student services. Panel 4–6: Demonstrates discovery and utility of MyResidentAssistant.com. Panel 7–8: Ends with improved user satisfaction and community adoption.